Celebrity Cruises has announced new premium and personalised enhancements for The Retreat, its exclusive ship-within-a-ship luxury enclave offering passengers suites, private dining experiences and exclusive pool areas.
The Retreat aboard Celebrity Cruises will now include instant chat with private butlers, dedicated shore excursions experts to plan bespoke experiences in port, as well as culinary enhancements to The Retreat’s dedicated dining room Luminae.
According to Celebrity Cruises, the new enhancements are based on guest and travel agent feedback.
“At The Retreat, the world really does revolve around our guests,” said Laura Hodges Bethge, President of Celebrity Cruises.
“We collected extensive feedback from past guests, loyalty members and our trade partners to inform how The Retreat experiences are being reimagined to continue exceeding vacation expectations by delivering on the amenities and experiences Celebrity Cruises guests value most,” she added.
All suites at The Retreat come with a dedicated butler, who is now just a message away with Butler Chat, allowing for faster and easier one-on-one communication from anywhere on board or onshore.
A dedicated shore excursions expert, The Retreat Destination Experience Specialist, is now available for guests of The Retreat to make the most of their time on shore, from planning destination-related activities, to ensuring smooth transfers when discovering Celebrity’s most sought-after ports of call.
Additionally, guests can relax prior to excursions from the comfort of The Retreat Lounge and will enjoy suite-to-car butler escorts for Private Journeys excursions.
Culinary enhancements have been added to the offerings at Luminae, the exclusive suites-only restaurant, including new Daniel Boulud Signature dishes and a new rotating dinner and dessert menu. In-suite, guests can enjoy personalized daily delights, selected from the in-suite dining menu, as well as a complimentary stocked minibar.
To ensure they always have the best view in house, guests of The Retreat will enjoy reserved seating in The Theatre. Plus, guests staying in Royal Suites and above will get complimentary laundry service including unlimited pressing.
In addition to the new offerings, guests of The Retreat will enjoy:
Breakfast, lunch and dinner from the comfort of their suite, selected from the in-suite dining menu, available daily.
A Wine Portfolio of red, white, and bubbly wines representing vineyards from around the world served complimentary in The Retreat Lounge, Luminae and in-suite.
Express Priority Luggage Drop Off and Delivery on embarkation.
Guests staying in Royal Suites and above will also have access to:
Complimentary Extend Your Stay providing the flexibility of staying onboard longer on disembarkation day in selected ports.
Complimentary SEA Thermal Suite access on Edge Series ships and the Persian Garden on Millennium and Solstice Series ships.
Complimentary Unlimited Specialty Dining, including lunch and dinner.
Ability to customise their in-suite minibar experience before sailing.
Two complimentary bottles of wine or spirits throughout their sailing.
Exclusive complimentary sleepwear.
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